Although most would assume that people picked their mortgage companies based on who had the lowest interest rates, this isn’t actually the case. In fact, it’s the determining factor with the least amount of pull in the final decision, according to recent surveys by the MortgageSAT Borrower Satisfaction Program.
While a lot of money could be saved by lower interest rates, other things were foremost in the minds of those consumers surveyed. Here we’ll look at what those things were.